Skip to:Main Content

Washington and Lee University

Washington and Lee University
Washington and Lee University Campus Image

Health Advocate

Health Advocate

Customer Service: 1-866-695-8622

The University has partnered with Health Advocate, the nation's leading healthcare advocacy and assistance company, to assist employees with the complexities of the healthcare and health insurance systems. It's simple to use. When you call, you will talk with a Personal Health Advocate, typically registered nurses who are supported by Medical Directors and benefits specialists, who will personally help you with your issue.

Health Advocate can find qualified doctors and hospitals, locate and research treatments for a medical condition, resolve insurance claims, uncover billing errors, and help patients prepare for healthcare appointments. They can assist with elder care issues, identify and arrange wellness services, and much more.

The cost for this service is fully funded by the University. Assistance is available to benefit eligible employees, their spouses, domestic partners, dependent children, parents and parents-in-law.